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FAQ

  • What does Rise Up Restoration Solutions do?
    We specialize in the repair and recovery of property damaged by various incidents such as water, fire, mold, and natural disasters. We provide comprehensive restoration services to restore your property to its pre-damaged condition.
  • How quickly can you respond to an emergency?
    We understand the urgency of restoration situations. Our team is available 24/7 to respond to emergencies promptly. We strive to be on-site as soon as possible to assess the damage and begin the restoration process.
  • What types of damages can you handle?
    We have expertise in dealing with a wide range of damages, including water damage from burst pipes or floods, fire and smoke damage, mold remediation, storm and wind damage, as well as other natural disasters such as hurricanes and earthquakes.
  • Are you licensed and insured?
    Yes, we are a licensed and insured restoration company. Our technicians are IICRC certified and trained in the latest restoration techniques. We have comprehensive liability insurance to protect both our team and your property during the restoration process.
  • How long does the restoration process take?
    The timeline for restoration depends on the extent of the damage. After assessing the situation, we will provide you with an estimated timeframe for completion. We work diligently to restore your property efficiently while ensuring quality workmanship.
  • Do you work with insurance companies?
    Yes, we work with insurance companies. We can assist you in navigating the insurance claims process, documenting the damage, and communicating with your insurance provider to ensure a smooth restoration experience.
  • Are your restoration services guaranteed?
    Absolutely! We take pride in our work and stand behind the quality of our restoration services. We offer a guarantee on the work performed to give you peace of mind that your property is restored to its pre-damaged state.
  • Can you help with the cleanup after restoration?
    Yes, we provide complete restoration services from start to finish. This includes not only repairing and restoring the damaged areas but also thoroughly cleaning the affected spaces after the restoration process is complete.
  • Do you offer preventative services to avoid future damage?
    Yes, we offer preventative services tailored to your specific needs. This may include measures to prevent water intrusion, fire protection systems, mold prevention, and other strategies to minimize the risk of future damage to your property.
  • How can I get in touch with your restoration company?
    You can reach us by phone at 517-777-8482 or via email at RiseUpEmergencyServices@gmail.com. We also have an online contact form on our website that you can fill out, and our team will get back to you promptly.
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